- This problem tends to occur when using Windows 98 or Windows ME. This can be resolved by following these steps:
- Recreate the Dial Up Connection as described
- Windows 98 & Windows ME: On your computers desktop click My Computer and then double click on the Dial-Up Networking folder. You should then be able to see the One Tel Broadband connection icon (this may also be called Internet ADSL). If you cannot find an icon for One Tel Broadband here you can manually set up
- Windows 2000: Click Start then Control Panel then Network and Dial-up Connections. You should then be able to see the One Tel Broadband connection icon (this may also be called Internet ADSL). If you cannot find an icon for One Tel Broadband here you can manually set up
- Windows XP: Click Start then Control Panel then Network Connections. You should then be able to see the One Tel Broadband connection icon (this may also be called Internet ADSL). If you cannot find an icon for One Tel Broadband here you can manually set up
- Windows 95/98 - This error can occur if the Require encrypted password option is enabled on the Server Types tab in the connection’s properties, or an incorrect user name or password have been entered.