The most likely reason for one of the above errors is a Network Problem. In this case follow these steps:
- After receiving this error wait 15 minutes and then restart your computer. Once it has restarted wait until all applications have completely loaded before trying to reconnect.
- On this option you will be informed of any Network Outages we may be experiencing. In the rare case that we are experiencing a Network Outage please be assured we will be working on the problem to restore service as soon as possible. Please be patient.
- If there are no network outages being reported the problem may originate from your computer. In this case recreate your Internet Dial Up Connection
- If your problem has still not been resolved uninstall and reinstall your Broadband modem. For information on how to do this click on your modem
